Chat Center is the new concept in Customer Service. Now your team can serve your customers through a single WhatsApp number.
WhatsApp is the ideal channel for your consumers to interact with your company in a friendly, simple and immediate way. There has never been a better loyalty opportunity.
Our Chat Center Functionality Has Many Advantages
Guided
A bot welcomes your customers before being assigned an available Service Agent.
Powerful
Let your customers find you where they spend their time. Your company at their fingertips.
Affordable
No investment in infrastructure. Very reasonable prices. Scale economy.
Benefits for your business
- Your customers are on WhatsApp, now your Customer Service team can be there too.
- Relaxed and happy customers being served by chat.
- Frictionless customer interaction.
- Create campaigns for a greater specialization of your Agents. For example: sales, guarantees, returns, scheduling, etc.
- Your customers will substantially improve the perception of your company.
- The initial conversation is attended by a bot before being transferred to an Agent.
- The bot can offer information of interest, such as frequently asked questions, promotions, etc., so that the client may no longer need to contact the Agent.
- During non-business hours, the bot continues to work 24/7.
- Also available on Telegram, FB Messenger and webchat.
- No software installation required. 100% web based.
PROCESSED MESSAGES
+150 Millions
SERVED USERS
+2.6 Millions
CONVERSATIONS
+5.7 Millions
YEARS IN MARKET
+5
Wanna get your Service Team on WhatsApp?
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