Have you noticed that today people are more demanding when buying a product or hiring a service?
It's more! Many times we choose our purchases only without finding valuable information on the internet, such as:
The size, the color, the materials, the guarantee and even the comments on that product or service that we are going to acquire.
This is why more and more companies are choosing to use technologies with artificial intelligence, in order to meet the needs of their customers.
These technologies optimize working times, automate processes that were previously done manually and even equipment 24 hours a day.
This is why they are already backed by big businessmen and entrepreneurs who ensure that they are the new strategic allies of companies.
As Gustavo Parés, general manager of Nearshore Delivery Solutions who said that:
"Chatbots are a simpler version of Artificial Intelligence and are applied in a variety of platforms and applications focused to improve the quality of customer service, sales and retaining customers."
It should be noted that large companies are not the only ones that are seeing the importance of implementing these technological tools but also SMEs, who are checking all their advantages.