The trends of the products in the market are analyzed in order to know a little more about the products and their evolution.
And for us it is very important to know the trends of Chatbots in the world.
According to Business Insider experts (knowledge is a US digital financial news medium) by the end of 2020 80% of companies will use chatbots.
In addition, they predict that by 2022 banks can automate up to 90% of the functionalities requested by their users through chatbots.
According to Adobe Inc (Software Company) 28% of the most important companies in the world already used artificial intelligence in their marketing strategies.
And 31% of them plan to implement it during this 2020.
It is also forecast that 40% of companies with more than 500 employees, implement chatbots in their mobile companies.
This in order to facilitate the management procedures of its employees and improve their working times.
All of the above indicates that the chatbots are revolutionizing business strategies, becoming a necessary and important technology for companies.