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Video: Chatbots in the transport sector

2019-10-01 16:54:20 por: Sofía Tellez

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The transport companies either passenger or cargo have a quite complex operational and logistic process.

They must give each route a specific road map identifying:

  • The route to follow.
  • Control and support points.
  • And the road risks and their controls.

In addition, they should receive from each driver:

  • The completion of your preoperational inspection.
  • The start and end of the route reports.
  • Maintenance reports both preventive and corrective.
  • And the news report.

This process takes a lot of time and is usually handled by combining a series of tools such as the WhatsApp, email, phone calls and the completion of physical formats, among others.

By implementing a chatbot on WhatsApp, this process could be automated and unified in such a way that it only requires the use of a tool.

The information would be sent and received would require and maintain control of the operation using alerts and databases that are automatically sorted.

Make it simple, make it simple with a chat!